Logan Arts Ticketing Terms & Conditions

1. Tickets are sold subject to Logan Arts Terms and Conditions published on the Logan Arts website and available at all points of sale, and in accordance with the Live Performance Australia Code of Practice for the Ticketing of Live Entertainment in Australia.
2. Tickets will not be refunded or returned after purchase except as required by law, and or as provided in the Live Performance Australia Ticketing Code of Practice. Monies (excluding transaction fees) will only be refunded to the credit card that was originally used to purchase the ticket/s. When the purchase method was cash, the money will be refunded to the ticket purchaser only, on presentation of a valid ID.
3. “The Presenter” reserves the right to add, withdraw or substitute artists, vary prices, advertised programmes, venue, seating arrangements and audience capacity.
4. The right of admission is reserved, and late arrivals may result in non-admittance until a convenient break in the programme or non-admittance to the event without refund.
5. The ticket holder must comply with all security requirements of “The Presenter” as a condition of admission to the event, which may include, but not be limited to, a search of a person and/or their possessions (including bags and clothing) and/or confiscation of prohibited items, at the time of entry to the venue. Customers who disrupt a performance or are in use of, or possession of prohibited items, or who fail to produce ID as appropriate, may be asked to leave the venue.
6. The use of audio and video recording devices of any kind may not be permitted in the venue at the request of the performer.
7. Ticket exchanges are only available within the same performance or performances of the same production. An administrative charge of $4 per ticket will apply to all ticket exchanges. All ticket exchanges are subject to availability at the time the exchange is processed.
8. Tickets must not be resold or offered for resale at a price higher than the price printed on the ticket.
9. Entry may be refused if tickets are not purchased from Logan Arts or any other authorised point of sale or are damaged or defaced in any way. If a duplicate copy of a ticket appears, Logan Arts and the Venue reserve the right to request proof of identity and proof of purchase. Unauthorised duplicate ticket holders will be refused entry to the venue.
10. The customer is responsible for having their ticket/s available on their phone or printed out, with the barcode clearly visible, for scanning at the door
11. Some events may have special conditions attached.  Please refer to the event web page at What’s on – LoganARTS
12. By purchasing a ticket through LoganArts, you consent to the collection, use, disclosure and handling of your personal information as detailed in Logan Art’s Privacy Policy
13. Important ticketing updates may be sent via SMS when required.